Neza Management Group Inc. ("Company," "we," "us," or "our") is a consulting agency providing professional consulting and related services.

This Refund & Cancellation Policy explains how cancellations, refunds, and payments for consulting services may be handled.

1. Consulting Services

Because consulting services may involve time, planning, preparation, meetings, research, and other professional work, refunds may depend on the nature of the service and the stage of the engagement.

Specific payment, cancellation, and refund terms may also be established in a separate written agreement, proposal, engagement letter, invoice, or statement of work between Neza Management Group Inc. and the client.

Where a separate written agreement contains different refund or cancellation terms, that agreement will control.

2. Cancellation of Services

Clients who need to cancel or reschedule a consultation, meeting, or other scheduled service should contact Neza Management Group Inc. as soon as possible.

Cancellation and rescheduling terms may vary depending on the service and any applicable written agreement.

3. Refunds

If a refund is applicable, Neza Management Group Inc. will review the request based on the applicable service agreement, payment terms, work already performed, and circumstances of the request.

Approved refunds will generally be issued to the original payment method, when reasonably possible.

Refunds may not be available for consulting work that has already been performed, completed, delivered, or substantially prepared, except where required by applicable law or otherwise agreed to in writing.

4. Deposits and Advance Payments

If a client is required to pay a deposit, retainer, or advance payment, the applicable written agreement or invoice will specify whether that payment is refundable.

Unless otherwise stated in writing, payments may be applied toward services, preparation, administrative work, or other agreed-upon services.

5. Non-Refundable Services

Certain consulting services, fees, deposits, or payments may be identified as non-refundable before services begin.

Any non-refundable payment should be clearly identified in the applicable agreement, proposal, invoice, or other written communication.

6. How to Request a Refund

To request a refund or discuss a cancellation, please contact Neza Management Group Inc. using the contact information below.

Please include your name, contact information, the service involved, payment information or invoice number if available, and the reason for your request.

Email: Info@nezamanagement-groupinc.com

Phone: (307) 316-2873

7. Refund Review

Refund requests will be reviewed on a case-by-case basis when no specific refund terms have been established in a written agreement.

We will communicate the decision regarding an eligible refund within a reasonable period after receiving the request.

8. Changes to This Policy

Neza Management Group Inc. reserves the right to update or modify this Refund & Cancellation Policy at any time.

Changes will be posted on this page with a revised effective date.

9. Contact Information

Neza Management Group Inc.

Website: https://www.nezamanagementgroupinc.com

Email: Info@nezamanagement-groupinc.com

Phone: (307) 316-2873

Address: 211 W. 19th Street, STE 103-1948, Cheyenne, WY 82001

Last Updated: August 26 , 2026